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  1. Support Center
  2. Troubleshooting

Troubleshooting

Troubleshooting of general system and browser-related issues

Access topics

  • Typical issues with access to Location Risk Intelligence Platform and how to resolve them
  • How to reactivate your account
  • How to access Location Risk Intelligence Support Center
  • How to search in the Support Center

General topics

  • How to browse in incognito mode
  • How to clear browser cache and cookies
  • How to generate a HAR file for website troubleshooting

Customer Support services

  • Support availability
  • How to report an issue
  • Best practices for reporting issues
  • Three-strike rule process
  • Provide feedback
Support Center
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