Introduction

This article provides a short guide on how to invite a single user to the LRI platform in the User Self-Service Management Portal (CIAM).

Tip: To know how to invite users in bulk, check the article How to invite multiple users. If you want to delete a user, view the article How to delete a single user.

Step-by-step guide

Invite a single user

Sign in to the Portal, and then do the following:

1 On the home page, select Invite users.

2 Enter new user's email address, name, and surname in the corresponding boxes. Select the user role. Ensure that the Send invitation mail toggle is turned on. Then click the Send invitation button.

Note: The application role is User, followed by a customer-specific name. Other two roles are optional for viewing dashboards.

Complete registration

1 The user you've invited will receive a corresponding email with the invitation link from Munich Re Customer Identity Access Management Service – Munich-MR (ciam@munichre.com). Email's subject is Munich RE Account Registration with Application Access.

Tip: If the email doesn't pass the spam filters, add this domain to the organization's allowlist. Also, you can create and share the invitation link manually. For details, see the article How to check the invitation status and re-invite the user.

2 To complete registration, the user must enter a verification code sent in the email, and then fill in their name and set a password.

Note: The invitation link is valid for 21 days. If the user tries to register after this time, the client administrator must re-invite the user.