Introduction

This article describes how to set up and how to use multi-factor authentication (MFA) to access Location Risk Intelligence Platform.

Overview

MFA adds an extra layer of security to your login. In addition to your username and password, you'll be asked for a verification code from an authenticator app or a one-time password (OTP) via email at irregular intervals. MFA is an important part of the secure identity and access management in Location Risk Intelligence Platform (for additional information, refer to MFA frequently asked questions (FAQ)).

Smarter security: Our risk-based MFA only prompts you for the extra verification step when needed—such as if you’re signing in from a suspicious device or location. If everything looks normal, you can log in without additional steps.

Note: MFA set-up is not initiated during the registration process, as the identity is already verified via e-mail. It is also not initiated automatically with the first login, but only when the security factors require it.

You can verify your account through the following ways:

• Authenticator app
• One-time password

Set up an authentication app

To verify your account through an authenticator app, do the following:

1 Click Authenticator App.

2 Open your authenticator app and scan the QR core on the screen to link your account.

Note: If you don't have an authenticator app, install Microsoft Authenticator, Google Authenticator, or any other app on your smartphone.

3 Enter the verification code from your authenticator app and click Verify Code.

Use one-time password

To verify your account through one-time password, do the following:

1 Click Email One-Time Password.

2 Enter your email address and click Send Code.

3 Copy the password from the email, enter it into the Verification Code box, and then click Verify code.